Frequently asked questions
Are Lunore Zen bracelets made with natural crystals?
Yes. Each bracelet is composed with natural crystal beads. Color, translucency, inclusions and pattern can vary naturally, making every bracelet subtly individual.
How do I choose my guardian?
Choose your Chinese zodiac animal based on your birth year, then explore its traditional guardian pairing and the crystal bracelet compositions created for that symbolic path.
What do the crystal meanings represent?
Our descriptions are inspired by traditional symbolism and personal intention. They are offered as cultural and design context, not as medical advice or a promise of health outcomes.
How do I choose the right size?
Measure your wrist closely with a flexible tape, then add approximately 0.5–1.5 cm depending on whether you prefer a close or relaxed fit. Please check the product page before ordering.
How should I care for my crystal bracelet?
Keep it dry, avoid fragrance and household chemicals, and remove it before bathing, swimming, exercise or sleep. Store it separately in a soft pouch and wipe gently with a clean, dry cloth.
How are orders shipped?
Available shipping methods, tracking and estimated delivery details are shown during checkout.
What is the return process?
Please review the Returns policy before ordering. Contact Lunore Zen promptly if you need help with an eligible return.